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	<title>Comments for gabeanderson.com 6.0</title>
	<atom:link href="http://gabeanderson.com/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://gabeanderson.com</link>
	<description>gabe anderson's technology blog</description>
	<pubDate>Fri, 03 Sep 2010 12:58:25 +0000</pubDate>
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		<title>Comment on Search, Don&#8217;t Sort Your Email &amp; Files with X1 by Mitchell</title>
		<link>http://gabeanderson.com/2008/10/30/search-dont-sort-your-email-files-with-x1/comment-page-1/#comment-546</link>
		<dc:creator>Mitchell</dc:creator>
		<pubDate>Wed, 21 Jul 2010 15:26:45 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/2008/10/30/search-dont-sort-your-email-files-with-x1/#comment-546</guid>
		<description>Just testing another interesting outlook add-in called Lookeen(http://www.lookeen.net)! Seems really cool!</description>
		<content:encoded><![CDATA[<p>Just testing another interesting outlook add-in called Lookeen(http://www.lookeen.net)! Seems really cool!</p>
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		<title>Comment on Unix/Linux Find &amp; Replace in Multiple Files by yvonne</title>
		<link>http://gabeanderson.com/2008/02/01/unixlinux-find-replace-in-multiple-files/comment-page-1/#comment-541</link>
		<dc:creator>yvonne</dc:creator>
		<pubDate>Sat, 17 Jul 2010 18:54:42 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/2003/02/20/unixlinux-find-replace-in-multiple-files/#comment-541</guid>
		<description>i search in your website and saw this..however what i want to do is replacing in "specific" files that can be in different directory and format. meaning i have created a list of files that i want to replace eg a.sh, b.txt, c.conf and etc etc(i saved this list in a file call LIST.txt) how can i specify grep to read LIST.txt and make changes in this few files only. all the forums i find either need to sepcify some pattern but it will replace all files that have similiar pattern. what i want is just specific files.. thanks alot!!</description>
		<content:encoded><![CDATA[<p>i search in your website and saw this..however what i want to do is replacing in &#8220;specific&#8221; files that can be in different directory and format. meaning i have created a list of files that i want to replace eg a.sh, b.txt, c.conf and etc etc(i saved this list in a file call LIST.txt) how can i specify grep to read LIST.txt and make changes in this few files only. all the forums i find either need to sepcify some pattern but it will replace all files that have similiar pattern. what i want is just specific files.. thanks alot!!</p>
]]></content:encoded>
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	<item>
		<title>Comment on Unix/Linux Find &amp; Replace in Multiple Files by Jonathan</title>
		<link>http://gabeanderson.com/2008/02/01/unixlinux-find-replace-in-multiple-files/comment-page-1/#comment-539</link>
		<dc:creator>Jonathan</dc:creator>
		<pubDate>Fri, 16 Jul 2010 00:03:25 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/2003/02/20/unixlinux-find-replace-in-multiple-files/#comment-539</guid>
		<description>Note that the previous script does NOT work when there are spaces in the file.  I tried running the script on Windows XP using cygwin.

I modified the script to be the following:

###################################

#!/bin/sh
 
if [ $# -lt 4 ] ; then
echo
echo Wrong number of parameters.
echo Try again using the following format:
echo "myreplace 'filepattern' findstring replacestring" "seperationstring"
echo
echo example:
echo "myreplace '*.txt' \"My dog tries to eat the neighbour's cat.\" \"My dog tries to eat the neighbour's cat food.\" '#'"
echo
exit 1
fi
 
echo All instances of :
echo $2
echo
echo will be changed to:
echo $3
echo
echo in the following files:
find . -name "$1" -exec grep -l "$2" {} \;
echo
 
IFS=$'\n'
 
for i in $(find . -name "$1" -exec grep -l "$2" {} \;)
do
	echo "working on file " "$i"
	# uncomment when you confirm that it works
	#cp "$i" "$i.myreplace_saved"
	#sed "s$4$2$4$3$4g" "$i.myreplace_saved" &gt; "$i"
 
	# rm $i.myreplace_saved # coment this line to save backup.
done
 
echo
echo All changes have been made.
echo

###################################</description>
		<content:encoded><![CDATA[<p>Note that the previous script does NOT work when there are spaces in the file.  I tried running the script on Windows XP using cygwin.</p>
<p>I modified the script to be the following:</p>
<p>###################################</p>
<p>#!/bin/sh</p>
<p>if [ $# -lt 4 ] ; then<br />
echo<br />
echo Wrong number of parameters.<br />
echo Try again using the following format:<br />
echo &#8220;myreplace &#8216;filepattern&#8217; findstring replacestring&#8221; &#8220;seperationstring&#8221;<br />
echo<br />
echo example:<br />
echo &#8220;myreplace &#8216;*.txt&#8217; \&#8221;My dog tries to eat the neighbour&#8217;s cat.\&#8221; \&#8221;My dog tries to eat the neighbour&#8217;s cat food.\&#8221; &#8216;#&#8217;&#8221;<br />
echo<br />
exit 1<br />
fi</p>
<p>echo All instances of :<br />
echo $2<br />
echo<br />
echo will be changed to:<br />
echo $3<br />
echo<br />
echo in the following files:<br />
find . -name &#8220;$1&#8243; -exec grep -l &#8220;$2&#8243; {} \;<br />
echo</p>
<p>IFS=$&#8217;\n&#8217;</p>
<p>for i in $(find . -name &#8220;$1&#8243; -exec grep -l &#8220;$2&#8243; {} \;)<br />
do<br />
	echo &#8220;working on file &#8221; &#8220;$i&#8221;<br />
	# uncomment when you confirm that it works<br />
	#cp &#8220;$i&#8221; &#8220;$i.myreplace_saved&#8221;<br />
	#sed &#8220;s$4$2$4$3$4g&#8221; &#8220;$i.myreplace_saved&#8221; &gt; &#8220;$i&#8221;</p>
<p>	# rm $i.myreplace_saved # coment this line to save backup.<br />
done</p>
<p>echo<br />
echo All changes have been made.<br />
echo</p>
<p>###################################</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on 7 Secrets to Providing Excellent Customer Service by gabe</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-533</link>
		<dc:creator>gabe</dc:creator>
		<pubDate>Fri, 02 Jul 2010 11:00:40 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-533</guid>
		<description>Thanks for the comment, Eric, and glad to hear it! Going beyond the purchase and creating a relationship with customers after the sale is just as important as the product itself.</description>
		<content:encoded><![CDATA[<p>Thanks for the comment, Eric, and glad to hear it! Going beyond the purchase and creating a relationship with customers after the sale is just as important as the product itself.</p>
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	<item>
		<title>Comment on 7 Secrets to Providing Excellent Customer Service by Eric Matas</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-532</link>
		<dc:creator>Eric Matas</dc:creator>
		<pubDate>Fri, 02 Jul 2010 04:09:30 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-532</guid>
		<description>Gabe -

Good stuff. I always find myself praising Articulate for customer service and social presence when I tell people about the software.

You guys are leaders in #6 on your list: embracing social media. I certainly admire it and the feedback I get from your team.</description>
		<content:encoded><![CDATA[<p>Gabe -</p>
<p>Good stuff. I always find myself praising Articulate for customer service and social presence when I tell people about the software.</p>
<p>You guys are leaders in #6 on your list: embracing social media. I certainly admire it and the feedback I get from your team.</p>
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	<item>
		<title>Comment on 7 Secrets to Providing Excellent Customer Service by gabe</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-531</link>
		<dc:creator>gabe</dc:creator>
		<pubDate>Thu, 01 Jul 2010 14:50:52 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-531</guid>
		<description>Thanks, Jay! That's great to hear.</description>
		<content:encoded><![CDATA[<p>Thanks, Jay! That&#8217;s great to hear.</p>
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		<title>Comment on 7 Secrets to Providing Excellent Customer Service by Jay Lambert</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-530</link>
		<dc:creator>Jay Lambert</dc:creator>
		<pubDate>Thu, 01 Jul 2010 14:45:53 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-530</guid>
		<description>Gabe, Articulate's awesome customer support seems to come up in conversation on a weekly basis in the Atlanta eLearning community. It's much appreciated.

And I really enjoyed this '7 Secrets' post; it's an excellent reminder of what's important.</description>
		<content:encoded><![CDATA[<p>Gabe, Articulate&#8217;s awesome customer support seems to come up in conversation on a weekly basis in the Atlanta eLearning community. It&#8217;s much appreciated.</p>
<p>And I really enjoyed this &#8216;7 Secrets&#8217; post; it&#8217;s an excellent reminder of what&#8217;s important.</p>
]]></content:encoded>
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	<item>
		<title>Comment on 7 Secrets to Providing Excellent Customer Service by gabe</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-529</link>
		<dc:creator>gabe</dc:creator>
		<pubDate>Thu, 01 Jul 2010 13:31:52 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-529</guid>
		<description>My colleague &lt;a href="http://www.mozealous.com/" rel="nofollow"&gt;Dave Mozealous&lt;/a&gt; suggests &lt;a href="http://twitter.com/dmozealous/status/17462662173" rel="nofollow"&gt;adding "be personal"&lt;/a rel="nofollow"&gt; to this list. I fully agree.</description>
		<content:encoded><![CDATA[<p>My colleague <a href="http://www.mozealous.com/" rel="nofollow">Dave Mozealous</a> suggests <a href="http://twitter.com/dmozealous/status/17462662173" rel="nofollow">adding &#8220;be personal&#8221;</a> to this list. I fully agree.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on 7 Secrets to Providing Excellent Customer Service by gabe</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-528</link>
		<dc:creator>gabe</dc:creator>
		<pubDate>Thu, 01 Jul 2010 13:28:30 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-528</guid>
		<description>Thanks for vouching for Articulate, Mike! And agreed - whether you're a software company or a storefront, or if your customers are internal, the list still applies.</description>
		<content:encoded><![CDATA[<p>Thanks for vouching for Articulate, Mike! And agreed - whether you&#8217;re a software company or a storefront, or if your customers are internal, the list still applies.</p>
]]></content:encoded>
	</item>
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		<title>Comment on 7 Secrets to Providing Excellent Customer Service by Mike Taylor</title>
		<link>http://gabeanderson.com/2010/06/30/7-secrets-to-providing-excellent-customer-service/comment-page-1/#comment-527</link>
		<dc:creator>Mike Taylor</dc:creator>
		<pubDate>Thu, 01 Jul 2010 11:26:33 +0000</pubDate>
		<guid isPermaLink="false">http://gabeanderson.com/?p=405#comment-527</guid>
		<description>First off, I can vouch for the fantastic support from Articulate. Secondly, everyone has 'customers' whether they're internal or external, and this is GREAT advice to follow for serving them well...and isn't that what it should be about. 

Thanks Gabe!</description>
		<content:encoded><![CDATA[<p>First off, I can vouch for the fantastic support from Articulate. Secondly, everyone has &#8216;customers&#8217; whether they&#8217;re internal or external, and this is GREAT advice to follow for serving them well&#8230;and isn&#8217;t that what it should be about. </p>
<p>Thanks Gabe!</p>
]]></content:encoded>
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